|
Home | Download | USB Management | Buy | Support | Screenshots | Threats | Affiliate | About Us |
|
|
|
|
|
|
|
|
|
|
|
Contact us | |
| If you encounter any problems in using our software or have any suggestions, feel free to email at | ||
| [email protected] | ||
| Frequently Asked Questions | ||
| Registration questions | ||
| Q: Is your online order form secure? | ||
| A: Yes, it is 100% secure. Our reseller is Digital River, a worldwide leader in ecommerce outsourcing. Its online form | ||
| is 100% secure. The order process is protected via a secure connection so that the data sent to the recipient can | ||
| only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the | ||
| recipient securely via the Internet. | ||
| Q: How will I receive my invoice? | ||
| A: Invoices for orders will be created only after payment has been received. If you pay by credit card or have the | ||
| amount charged to your account (electronic debit or online bank transfer), we will immediately issue an invoice for | ||
| your order. For orders paid for by bank transfer, check or cash, you will first receive an order confirmation, and your | ||
| invoice will be sent to you after payment has been received. In any case, we will automatically e-mail your invoice | ||
| or order confirmation to your billing address. The order documents will be included as a PDF attachment to the e- | ||
| mail. | ||
| Q: I lost my key and How can I get my license key? | ||
| A: We can resend you your key via e-mail. Just write to us. | ||
| Technical questions | ||
| Q: Does USB Drive Antivirus need to be updated regularly via the Internet to stay current? | ||
|
A: Unlike other antivirus software, USB Drive Antivirus does not use signature scanners and requires no regular |
||
| updates. It only needs to update its executable components. This means updates may include enhancements or | ||
| bug fixes without definition updates. It protects offline computer as well as the computer that is connected to the | ||
| Internet. | ||
| Q: Why does USB Drive Antivirus disable AUTORUN of USB drive? | ||
| A: AUTORUN of USB drive is potentially unsafe. If AUTORUN of USB drive is enabled, and you have autorun.inf on | ||
| your USB drive, it will automatically run malicious programs there. AUTORUN of USB drive is the main transmission | ||
| route of viruses from USB drive, so USB Drive Antivirus disables AUTORUN of USB drive. | ||
| Q: How do I manually disable or enable AUTORUN of USB drive? | ||
| A: To disable or enable AUTORUN of USB drive manually, you can press the button 'USBTools' to show the USBTools | ||
| dialog. Press the button 'Acquire Immunity' to disable AUTORUN of USB drive or press the button 'Cancel Immunity' | ||
| to enable AUTORUN of USB drive. | ||
|
|
|
|
Link to us | Contact us | Site map | Privacy |
|
© Copyright 2011 USB AntiVirus International Inc. All Rights Reserved |